Administrative Assistant

Shanola Turner
2900 Pomeroy Road, SE, Apt. 103
Washington, DC 20020
(202) 556-8123 
shanola.turner@hotmail.com

Objective:  

Seeking a position within your organization that will allow me to grow and bring in my experiences. And also afford me the opportunity and willingness to learn all I can about your organization and to add top quality conscientious service. 


Education: Sanford Brown Institute, Landover Maryland          June 2009 
		        Certificate

L Highly knowledgeable in Medical Terminology, Anatomy, Physiology &             Pharmacology
L Medical Law, Liability & Ethics
L HIPAA Privacy Act Workshop Completion
L Financial Management

Skills/Certification:

L Patient Scheduling, Claims Processing
L Medical Manager, Bookkeeping
L Health Insurance Processing, Billing Coding ICD-9 & CPT 
L Proficient in Microsoft Word, PowerPoint & Excel
L Insurance Policies & Procedures
L Type 45 wpm
L Medisoft


Professional Experience:

Academy Stadium Theater, Greenbelt MD                    October 2006-March 2008
     Administrative Assistant/Chief of Staff, COS/Duties:                  

L Responsible for employee time cards 
L Prepare packet for Home Office (payroll, inventory
     invoices, type correspondents (memo, etc.)
L Maintain personal filing system (employees)
L Handle presentations and promotional advancements
L Data entry on film codes/show times

L Promotion-Chief of Staff/Duties:                                      
L Handle all customer concern (refunds, exchanges, etc.)
L Cash register closing, employee scheduling 



L Family Dollar, Capital Heights, MD                                  April 2008-November 2008        Cashier/Sale Representative/Duties:

L Handle all cash, credit cards & check transactions                                                                   
L Receive and stock merchandise
L Answer phones and direct calls
L Handle audits and shift changes
L Assist customers with store merchandise


L UPS, Laurel, MD                                                            September 2005-October 2005
     Package Handler

L Verifying shipping destinations
L Sorting packages according to regions
L Loading and unloading package trucks



L Target, Forestville, MD                                               November 2005-December 2005      Cashier/Sales Representative/Duties

L Customer Service
L Cash, credit card & check transactions
L Receive and stock merchandise
L Answer and direct incoming calls
L Audit at end of shift
L Assist customers with merchandise
L Maintain store cleanliness

L Handle all cash, credit cards & check transactions                                                                   
L Receive and stock merchandise
L Answer phones and direct calls
L Handle audits and shift changes
L Assist customers with store merchandise


L      References    7

Juan McNeely (301) 982-0020

John Walker (301) 808-6722

Sabrena Rivers (301) 523-2387

Tina Offer (301) 683-2426