Customer service/ Sales

RESUME

Name: Ally  Abubakar
Address: 847 Laguna Dr # B, Carlsbad, Ca 92008
Phone: 1-760-212-7395
Email: alidunde@gmail.com

Hiring Executive 
         In learning about your company and its goals, it occurred to me that I 
have the experience and capability to be a qualified person for the position 
you have available. I understand that the company is geared towards good 
and excellent reputation towards it customer service and customer satisfaction.

Objective:
         Dedicated individual seeking a full time position that offers challenging responsibilities while allowing me to utilize and maximize my skills, knowledge
 and education to the best interest of the company.

Education:
High School Graduate
London Examination Certificate of Education ( Diploma)
Palomar Community College

Operating  Systems:
Windows 95/98/2000/XP
Microsoft PowerPoint
Microsoft Excel
Microsoft Word

Problem Solving Skills:
        I am a creative problem-solver who can see the big picture while never 
losing sight of details that deliver results. I have consistently contributed my leadership skills in corporate settings while managing, motivating and empowering team members, and juggling multiple projects. 

Ability to Work with Others:
       I am a social person who likes to socialize and get to know fellow employees 
to a professional standard since l believe that, where there is no chemistry in a 
work environment productivity among each other would not meet the company’s expectations. I am detail oriented team player with demonstrative talent for deploying research and organizational skills toward analyzing and computing day to day projects.





Work skills: 
TRAC/ Kearny Mesa Toyota:
        Started as a manager and evolved to operations director for the TRAC department. Managed four dealerships loaner car department with a fleet size of 400 units with 12 employees to manage.  Trained new hires on company rules, regulations and how to achieve best customer feedback.  Managed customer service issues such as unsatisfied clients, collections, accounts receivables, accounts payable, and marketing. Demonstrated selling skills in negotiations of selling cars to wholesale buyers and individual buyers. Awarded TRAC leadership award for 2 consecutive years for the second largest fleet and profitable department by Toyota.  
 
Car Rental Management:
       Started as a customer service associate and evolved to a manager after a period of 1 year. Managed day to day duties such as: data entry, customer complaints, accounts payable, accounts receivables and collections. Submitted required documentations and reports to higher personnel on a timely manner. Managed hiring packages and personnel of seven employees. Supervised employees on time cards and making sure they abide by the company regulations. Prepared and finalize end of month report before submitting to the business office. 

Advantage Rent a Car:
       Worked for 2 years as a rental associate affiliated with customer services representative. Managed daily opening and closing reports making sure they are ready for the next business day. Worked exclusively with customers in reservation bookings and customer complaints.

    
Summary: 
       I hope this resume meets the standard of your hiring and your organization requirement. I am looking forward to being a part of your team for the best interest of the organization and its future prosperity and goal.