Medical Administrative Assistant

Melissa Washington                                                           1601 Montopolis Dr 225  
Austin, Tx 78741
512-233-8184
melissa09092@gmail.com                 

Certified B&C Specialist
Certified Billing & Coding Specialist with experience in a multi-physician medical practice. Known for dedication to providing premium patient care. Skills include:
A self-starting, highly motivated, individual
Skilled in ICD-9 CPT coding, Medisoft, Medical Manager, and Medical Office Specialist 2000
Knowledgeable of basic cash, accounting, and billing procedures
Excellent written and  verbal communication skills  
Skilled in establishing and maintaining good working relationships with internal and external customers/partners

Education
ExpertRating Solutions, Billing & Coding Certification, November 2010
Southern Career's Institute, Medical Office Specialist Certification, March 2007
Austin Community College, General Studies, 2001-2003
High School Diploma, MABANK HIGH SCHOOL — Mabank, TX 75147

Professional Experience

Rosy Home Healthcare-Austin, TX
Caregiver, October 2011-present
Assisting
Maintaining and rearranging schedules
Dispensing medications
Preparing Daily Meals
Daily walking activities

Specially for Children-Austin, TX
Scheduler, March 2008 – December 2010
Obtained demographics insurance information financial information from patient or guarantor.
Adheres to all Seton Healthcare Network policies, and standards, with budgetary specifications, including time management, supply management, productivity, and accuracy of practice. 
Verified insurance eligibility and benefits and ensured all notification and authorizations are completed within the required timeframe. 
Scheduled appointments for new and established patients for two different locations. 
Communicate in an effective and professional manner with physicians and office staff as well as families to complete thorough and accurate documentation.
Handled medical records 

Mental Health Mental Retardation (MHMR) – Austin, TX
Internship, April 2008 –June 2008
Submitted insurance claims to first, second, and third party pay out.
Identified, researched, analyzed, and corrected problems with overdue/unpaid patients account. 
Verified insurance data for accuracy and completeness 
Answered questions concerning patient accounts and/or division /unit operations.
 Knowledge of office operating procedures.

Rainbow & Pueblo Pediatrics – Mabank, TX 
Medical Office Coordinator, March 2006 – February 2008
Supervised over 6 employees 
Make triaging calls
Schedule appointments
Obtain referral/authorizations
Pull charts for patients for the next business day