Senior Associate/Administration Assistant

CARMEN SOTO
46-39 162nd Street 
Flushing, NY 11358
917 829-6788	123czambo@earthlink.net

	
SUMMARY
	Senior Associate with over 20 years of experience.  Highly organized and detail oriented.  Outstanding diplomacy that consistently produces win-win results for customers and company.  

EXPERIENCE
Depository Trust Company & Clearing Corporation, New York, NY 	1980-2008
Senior Associate, Collection-Redemption Department
•	Collected redemption and dividend cash proceeds
•	Substantiated transactions
•	Analyzed and proofread records for differences; resolved discrepancies
•	Achieved Certificate of Merit for recovering lost funds
•	Verified receipt of funds
First Associate, Collection-Redemption Department	1994-1997
•	Transmitted wire transfers through Chase Manhattan Bank
•	Monitored and applied mature funds daily
•	Researched unpaid items on bookkeeping system
•	Researched and confirmed open wires on ARPS function
•	Liaised with other departments, such as Dividends, Cash Receipts, and Reorg Deposits
Intermediate Clerk	1980-1994
•	Coordinated vault filing to pull WT’s and COD’s
•	Microfilmed securities
•	Kept records for employees’ work performance
•	Researched errors on SCL’s for Inventory Control Department
•	Created statistical reports for management
•	Posted daily figures on vault board
•	Generated spreadsheet reports on Excel
Clerk	1979-1980
•	Sorted and organized securities 
EDUCATION	Hunter College, New York, NY
Liberal Arts 

TRAINING	Grace Institute, New York, NY	Graduation, June 2010
	Business Skills Program

SKILLS	Microsoft Word, Excel, And, PowerPoint. 
Fluent in Spanish